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. GENERAL INFORMATION
. Maintenance | Balancing Water | Water Problems | Measuring Water Capacity | Safety | Conversions Table

COMMON SPA WATER PROBLEMS - POSSIBLE CAUSE AND REMEDY

PROBLEM POSSIBLE CAUSE SOLUTION
Cloudy
Water
A)
organic contaminants build up
B) suspended particles
C)
pH high
D)
total alkalinity too high
E)
hardness too high
F) poor filtration
G) high dissolved solids
A)
shock treatment, add OXY CLEAR or SPA PERFECT
B) add clarifier MAJESTIC BLUE, use SCUM BALLS
C) add pH DOWN until pH level reads 7.2-7.6
D) add pH MINUS, adjust total alkalinity to 80-150 p.p.m.
E) add STAIN PREVENT, circulate through a water softener until hardness is 150-280 p.p.m.
F) dirty filter, clean with CARTRIDGE CLEANER
G) empty spa and refill
Coloured
Water
A)

dissolved copper, iron and other metals from source water or equipment
B) fragrance
A)

use STAIN PREVENT. Have your dealer check water balance.
B) stop the use of fragrance
Foaming
A) high concentration of oils and organic contaminants being agitated by jets
B) soft water
A) squirt SPA FOAM AWAY on foam. Use the SCUM BALLS or add SPA PERFECT.
B) add SPA CAL until hardness is 150-280 p.p.m.
Scale
Deposits
high calcium level, high pH, high alkalinity drain partially, add STAIN PREVENT, correct pH level to 7.2-7.6 and alkalinity to 80-150 p.p.m.
Odour high level of organic contaminants combined chlorine shock with OXY CLEAR or add SPA PERFECT
Eye/Skin
Irritation
A) pH too low
B) combined chlorine due to high concentration or organic contaminants
A) add pH UP until level is 7.2-7.6
B) shock with OXY CLEAR
No Chlorine/
Bromine Reading
A) high concentration of organic contaminants using up sanitizers
B) test reagents may be ineffective
A) add sanitizers until levels are up to recommended range
B) replace at least once a year, keep cool and out of sunlight

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